Cracking the code of client retention

Make Every Visit Count

Consistency drives loyalty. Clients are more likely to return when they see clear progress and value in every session. Use data-driven insights and follow-up plans to keep them engaged and motivated.

Communicate With Purpose

Stay connected between sessions. A quick check-in, reminder, or motivational message helps clients feel supported. Leverage SMS, emails, and app notifications to build trust and improve compliance.

Simplify Your Billing Experience

Friction at checkout causes drop-offs. Transparent pricing, easy claims processing, and automated invoicing reduce stress — helping clients focus on their recovery, not their receipts.

Turn Clients Into Advocates

Happy clients are your best marketers. Create a feedback loop, celebrate milestones, and reward loyalty. The result? More word-of-mouth referrals and longer-term relationships.

Meet Nookal's Happy Customers

"The easy to use diary interface makes managing the day to day appointments a simple task, and the ability to help create features with Nookal makes our lives as clinicians and business owners easier. The support is fantastic and they are very receptive to any problems and hearing solutions."

Holly Brasher

"Nookal is quite simply the most well written, up to date CRM for physical medicine. Our clients benefit from improved functionality in client booking, management has a full array of reporting tools which help keep the practice running smoothly and clinicians have vastly improved capacity to manage their clients."

Chris Brady

"We now communicate patients details and handovers via the diary and digital case notes rather than multiple emails and photocopies. From my research, Nookal is the only practice management system that understands the way physios need to book and bill group sessions."

Jo Rankin

"Nookal is the silver lining in the cloud for our business. We love the development of the reports that really let you drill down into team performance - they are invaluable when it comes to your business analytics and make the transition from clinician to business owner that much simpler."

Michael Gilbert

Do you provide Support to my team?

What good is software if you don't know how to use it? Our friendly team is always here and willing to help you and your staff get up to speed.

Can I have more practitioners?

Absolutely. The plans above can give you a quick overview of our pricing structure, and we can customise your account to suit your business.

Can I change my plan later?

Yes, we can scale up and down with your business and change your account to suit you at any time.

How do I pay my subscription?

Your subscription can be renewed by either Visa or Mastercard on a monthly basis.

Can I import my current data?

Certainly. We have both free and paid data conversion services to import data from other practice management software.

Do I need to sign any contracts?

Nope, you can cancel at any time and your subscription will finish at the end of the next billable period.

Are there any cancellation fees?

No way. We want you to be 100% happy - so there's no more charges after deactivation.

Cracking the Code: The Ultimate Patient Retention Cheat Sheet

Unlock the secrets to keeping your patients coming back — and your practice thriving.

Download the Complete Guide

How to retain your Clients...